Our Service
At RevMetrix, we deliver comprehensive end-to-end revenue cycle management (RCM) solutions specifically designed for the medical billing sector. Our expertise spans the entire patient journey, with specialized services categorized into Pre-Visit, Post-Visit, and essential supporting functions. Each phase of our service is tailored to optimize the revenue cycle, enhance operational efficiency, and improve overall financial performance for healthcare providers. Explore each service category below to discover a more detailed overview of how RevMetrix can support and elevate your practice’s billing and RCM processes.
Supporting Services
• Claim Conversion

It is a process of transforming a medical claim from one format to another to comply with different payer requirements or billing standards. For example, converting claims from paper forms to electronic formats (like CMS-1500 to ANSI 837) or between different electronic formats to ensure proper submission, processing, and payment by insurers. This conversion helps streamline the billing process and ensures accuracy and efficiency in claims management.

• Claim Edits & Payer Edits

Claim Edits are modifications made to a claim before submission to ensure accuracy and compliance with payer requirements. These edits help catch errors or missing information that could lead to claim denials.

Payer Edits are rules or criteria set by insurance payers that claims must meet to be processed and paid. These edits are specific to each payer and help determine whether a claim is eligible for reimbursement based on their guidelines.

• EMR Clinical Documentation

EMR (Electronic Medical Record) clinical documentation in U.S. medical billing involves the electronic recording and management of patient health information. This includes documenting patient encounters, diagnoses, treatments, and procedures. The accurate and detailed EMR documentation supports coding and billing processes, ensuring that claims submitted to insurance companies are correct and complete. Proper EMR documentation helps in achieving appropriate reimbursement and reducing the risk of claim denials or audits.

• Provider Credentialing

Provider credentialing involves verifying and validating a healthcare providers qualifications, including their education, training, and licensing. This process ensures that the provider meets the standards required by insurance companies and regulatory bodies. It typically includes checking background information, confirming board certifications, and ensuring compliance with relevant laws and regulations. Credentialing is crucial for a provider to be eligible to receive reimbursements from insurance companies and participate in their networks.

• Claim Statements

Patient statements are detailed summaries sent to patients showing the amount they owe for medical services. They include information on the services provided, any insurance payments, and the remaining balance the patient is responsible for. These statements help ensure transparency and facilitate payment collection from patients.

• Patient Credit Status Update

"patient credit status update involves reviewing and adjusting the patient's account to reflect any overpayments or credits. This includes verifying if the patient has made more payments than necessary or if there are refunds due. The update ensures that the patients balance is accurate, taking into account any credits from previous payments or adjustments. This helps in maintaining accurate accounts and facilitating any required refunds or adjustments to the patient s balance.

• Returned mails

In medical billing, returned mail refers to mail sent to patients or insurance companies that is undeliverable and returned to the sender. This typically occurs due to incorrect addresses, outdated information, or unclaimed mail. Handling returned mail involves updating address details, re-sending the mail, and ensuring accurate patient and payer information to avoid future issues.

• Bad Debt Review

This process involves assessing unpaid patient bills deemed uncollectible after all reasonable collection efforts have been exhausted. This process helps identify which debts should be written off as losses and ensures accurate financial reporting and compliance with accounting standards.